Take the Bentley Quiz

1. Are you unable to contact your management team and support staff directly?*

Yes
No

2. If you received a call-back from your manager on the same day, would you fall over backwards in shock?*

Yes
No

3. Does the Board of Directors feel your management fees are much too high for the level of services you are receiving?*

Yes
No

4. Do you feel nickel-and-dimed by your management company?*

Yes
No

5. Are your residents reporting that service requests and work orders not being processed in a timely manner?*

Yes
No

6. Does your community lack confidence in your manager’s ability to actually manage the Association?*

Yes
No

7. Do you feel that your management team doesn’t listen to your service requests or that they just don’t seem to “get it?”*

Yes
No

8. Do your Board packets arrive late, and are not as up-to-date or complete as they should be?*

Yes
No

9. Are you and your community fed up with all the excuses offered by your manager for why services aren’t completed or followed up on?*

Yes
No

10. Does your manager and support staff keep changing as if there’s a revolving door within the company?*

Yes
No

11. Is your Association more technology-friendly than your management company?*

Yes
No

12. Does your manager seem overworked, under qualified and unable to keep up with or fully understand your Association’s needs?*

Yes
No

13. Do you feel your manager is simply tolerating you instead of actually listening and offering suggestions?*

Yes
No

14. Is there more than one maintenance project that is still not started or completed on the property?*

Yes
No

15. Do you feel like a broken record, always having to repeat the same concerns and requests to your management company - and receiving the never-ending promises of ‘doing better next time’?*

Yes
No

Community Life… Well Managed

Take the Bentley Quiz

Take the Bentley Quiz