To Whom It May Concern:
It is with pleasure that I provide a formal recommendation for Kelly Bunnell and the entire team of Bentley Community Management, Inc. She has been serving as interim manager for our HOA for the past several months. In this time, she has proven to be responsive to the needs of our board and residents. Kelly has a knack for details and tackles issues head on. We discovered several serious issues left over from prior management and she works tirelessly to find solutions.
Kelly remains current with operations and continuously updates board members. She has prepared detailed meeting packets to include accurate minutes, agendas and lists of outstanding issues that need to be addressed during board meetings. Kelly has the ability to relate to a wide variety of our residents during face-to-face office hours. Results from a recent canvasing of our residents inquiring about the direction of management of the property revealed positive feedback from the work Kelly and her team have done.
Bentley Community Management, Inc. met an immediate need and exceeded our expectations.
J. C., President